Frequently Asked Questions

While we help patients from all walks of life—from post-surgical rehabilitation and pregnancy care to managing chronic pain—we have a particular focus on:

• Combat Sports: BJJ, MMA, and Wrestling.
• Endurance: Runners and triathletes.
• Strength: Powerlifting and CrossFit.
• Group Fitness: Hyrox, BFT & other training groups.

After your initial assessment, you will receive a clear, personalised Treatment Plan. This outlines your exact diagnosis, the expected timeline for recovery, and the specific milestones (such as progressive loading and mobility goals) required to get you back to 100%. We believe in simple, not simplistic approaches—providing clear paths forward for complex problems.

No, you do not need a referral to see a physiotherapist as a private patient. However, if you are claiming under a Medicare Chronic Disease Management (CDM) plan, the Department of Veterans’ Affairs (DVA), or WorkCover, a valid GP referral is required prior to your appointment.

We recommend wearing comfortable, loose-fitting clothing or activewear. This allows your physiotherapist to easily assess your movement, joint range of motion, and the specific area of concern without restriction.

Yes. To ensure our clinicians can focus entirely on you rather than typing at a computer screen, we use secure AI clinical scribes. This ensures your medical records are incredibly detailed without compromising our valuable face-to-face time.

We offer a few convenient ways to pay:

• Online: Our booking system, HaltH, can securely store your card and health fund details for seamless “no-touch” checkout.
• In-Clinic: We accept all major cards and provide on-the-spot health fund rebates via HICAPS.
• Program Packages: We offer tiered session packs and instalment plans for those committed to a full rehabilitation journey.

Yes, we proudly support multiple funding streams:

• Medicare: We support Chronic Disease Management (CDM) plans and offer a gap-free initial consultation under this scheme so you can see if we’re the right fit pressure-free.
• DVA: We welcome DVA cardholders (Gold or White) with a valid GP referral to support the health and wellbeing of our local veterans.
• NDIS: We accept Self-Managed and Plan-Managed participants, creating tailored service agreements to help you achieve your independence and mobility goals.

We are located at Shop 7 Capestone Village, 67 Capestone Blvd, Mango Hill. Ample parking is available directly in front of the building and along the street for your convenience. Please note, there is a 2hr parking time limit.