Frequently Asked Questions

About the Clinic

Who will be treating me? At Abound Physio, you are treated by highly qualified practitioners. Our lead physiotherapist, Mitchell Robinson (BExSci, BPhty), has extensive experience in musculoskeletal health and sports rehabilitation. We prioritise a clinical approach that combines exercise science with traditional physiotherapy to ensure long-term results rather than temporary fixes.

What makes Abound Physio different from other clinics? Most clinics operate on a “passive” model; you lie on a table, receive treatment, and leave. Because we are located inside Base Training Centre, we bridge the gap between treatment and performance. We have full access to a world-class gym floor, allowing us to load your movements and build resilience, ensuring you don’t just “feel better” but actually become stronger and more capable.

Do you treat specific types of athletes? While we treat patients from all walks of life, we have specialised expertise in:

Combat Sports: Including Brazilian Jiu-Jitsu (BJJ), MMA, and wrestling.
Running: Managing acute and chronic injuries for endurance athletes and recreational runners.
Strength Athletes: Powerlifting, CrossFit, and general hypertrophy training.

Clinical Services & Treatments

What specific conditions do you treat? We manage a wide array of conditions, including but not limited to:

Acute sports injuries (sprains, strains, and tears)
Chronic back and neck pain
Post-operative rehabilitation (ACL, joint replacements, shoulder reconstructions)
Tendon management (Achilles, Patellar, and Rotator Cuff)
Nerve pain and sciatica

What is Shockwave Therapy, and do I need it? Focused Shockwave Therapy is a non-invasive treatment that uses acoustic pressure waves to stimulate healing in injured tissues. It is particularly effective for “stubborn” chronic tendon issues like plantar fasciitis or calcific tendonitis. Your physiotherapist will determine if this is the right tool for your specific Roadmap to Recovery.

What is the “Roadmap to Recovery”? This is an Action Plan we provide after your first session. It outlines exactly what your diagnosis is, why it happened, how many sessions we expect you will need, and the specific milestones required to get you back to 100% function.

Signature Systems™ & Performance Programs

Which Signature System is right for me? Our programs are tiered based on the complexity of your goal:

Relief (3 Weeks): Best for acute injuries where the primary goal is pain reduction and restoring basic movement.
Restore (6 Weeks): Ideal for moderate injuries or those looking to transition from rehab back into regular training.
Abound (12 Weeks): Our comprehensive high-performance package for chronic issues or athletes looking to optimise their physical ceiling.

Can I use the Sauna and Normatec without a physio appointment? Yes. We offer casual recovery sessions for those who wish to use our infrared sauna or Normatec compression boots. These can be booked online just like a standard appointment.

Financials, Insurance & Medicare

How do I access the “No Gap” Medicare appointments? If you have a Chronic Disease Management (CDM) plan from your GP, we bulk bill these sessions, meaning there is no out-of-pocket cost to you. You must bring your paperwork to your first session. If you do not have your referral on the day, you will be required to pay the private fee.

Is there a limit to how many sessions I can claim? Medicare typically allows for up to 5 rebated sessions per calendar year across all allied health services. Private health funds vary significantly; we recommend checking with your provider regarding your specific “Physiotherapy” extras limit.

Do you treat NDIS participants? Yes, we accept both Self-Managed and Plan-Managed NDIS participants. We focus on improving functional capacity and independence through evidence-based exercise and movement therapy.

Logistics & Policy

Is there parking available? Yes, there is ample free parking available directly in front of Base Training Centre and along Burke Crescent.

Do I need to bring my scans? If you have had X-rays, MRIs, or Ultrasounds, please bring the physical reports or the login details for your imaging portal. Seeing the images allows us to correlate the findings with our physical assessment more accurately.

What happens if my pain returns after finishing treatment? Our goal is to give you the tools to manage your own health. If a new flare-up arises, we recommend booking a Subsequent Consultation to address it before it becomes chronic. However, if it’s a new pain or injury, select Initial Consultation.